Welcome to the FAMU Task Management System (TMS)!

TMS is your centralized hub for quick, reliable IT support.

Student? Need Assistance?

For security, DUO updates cannot be completed by phone or email.

To update your DUO access, choose one of these options:

Zoom: Join a recorded Zoom call and present your government-issued ID and Rattler Card.
In Person: Visit our office and present your government-issued ID and Rattler Card.

ITS may require in-person verification for requests involving security concerns.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.